Analisis Pengaruh Service Failure terhadap Kepuasan Pelanggan Melalui Service Recovery pada Pelanggan OYO di Kota Medan
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چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia
سال: 2019
ISSN: 2614-0462
DOI: 10.31842/jurnal-inobis.v2i2.87